The sale of products on the website is governed by these Conditions of Sale. The proposed products are sold by SLJ SRLS (Tax code / VAT number 04442130243) based in Vicenza - Cap 36100.

These Conditions of Sale constitute an agreement for the purchase and sale of any product on this Site and are deemed to be fully accepted by the Customer at the time of placing each order. If you need more information about orders, shipments and payments, returns and refunds, account management, you can consult the Customer Service area, the content of which is to be considered an integral part of this agreement. Any other information may be requested by contacting our assistance services by filling out the Contact Us form in the Customer Service area. For any other legal information, you can consult the sections: Terms of Use, Privacy Policy and Cookies Policy.


We reserve the right to change these Conditions of Sale. Any new Conditions of Sale will be effective from the moment they are published on our Site and will be applied to all Orders placed from that moment, while for Orders already submitted the previous Conditions of Sale will apply.

Conditions of Sale

  1. 1. Scope of Application and Definitions

1.1 Ai fini delle presenti Condizioni di Vendita deve intendersi per:

– “Seller”: SLJ SRLS C.F./P.Iva 04442130243) based in Vicenza – Cap 36100, web address:, e-mail:
– “Consumer” o “Client”:the natural person who acts for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out, over 18 years or, if minors, authorized by their legal representative. Those who work for commercial purposes are invited to refrain from concluding commercial transactions on
– “Order”: the order sent by the Consumer to the Seller for the purchase of the Products, in accordance with the procedures set out in Article 5 of these Conditions of Sale.
– “Purchase agreement”: any purchase contract concluded between the Seller and the Consumer for the purchase of the Products, in accordance with the procedures set out in Article 5 of these Conditions of Sale.
– “Web”:
– “Consum Code”: Dlgs 206/2005 (e relative modifiche)
– “Decree Ecommerce”: Dlgs 70/2003
– “Privacy Police”: Dlgs 196/2003.

1.2 These Conditions of Sale apply to all Orders relating to the purchase of Products sent, through the Site, to the Seller towards its end users who are "Consumers". The Customer is required to carefully read the General Conditions that have been made available to him on the Site, in order to allow the knowledge as well as the storage and reproduction by the Customer pursuant to Article 12, paragraph 3, of Legislative Decree 9 April 2003, n. 70 ("Implementation of Directive 2000/31 / EC relating to certain legal aspects of information society services in the internal market, with particular reference to electronic commerce"). The Conditions of Sale, on the other hand, do not regulate the supply of services or the sale of products by parties other than the Seller who are present on through links, banners or other hypertext links. Before placing orders and purchasing products and services from parties other than the Seller, we advise you to check their conditions of sale, because the Seller is not responsible for the provision of services by third parties other than the Seller or for the conclusion of operations electronic commerce between users of and third parties.

2.Conditions for the conclusion of the contract

2.1Through the e-commerce service provided through the Site, the Seller makes a virtual shelf available to the Consumer from which it is possible to view online and purchase the Products displayed therein, under the terms and conditions set forth below.

2.2By accessing the Site, the Consumer will be able to view the electronic catalog and the offers of the Seller, but will be able to purchase the Products only after acceptance of these Conditions of Sale.

2.3The Products are intended for Consumers only. Therefore, in consideration of its commercial policy, the Seller reserves the right not to process orders from subjects other than the "Consumer" or in any case to orders that do not comply with its commercial policy.

3.Prices and guarantees

3.1The prices applied to the Products are those indicated in each product sheet and summarized in the "Cart" area at the same time as the Order is sent to the Seller. The delivery costs shown separately in the Cart must be added to the prices of the Products. Unless otherwise indicated in writing, all prices are to be understood as "VAT included" and expressed in Euros.

3.2The Seller reserves the right to modify, at its discretion, the Prices without prior notice, it being understood that the new Prices will not apply to Orders already placed.

3.3 On only products bearing the Silver Love Jewelry brand are offered for sale. The Seller does not sell used, irregular or inferior quality products to the corresponding standards offered on the market through the traditional sales network.

3.4The essential characteristics of the products are presented on within each product sheet. However, the images and colors of the products offered for sale on may not correspond to the real ones due to the Internet browser and monitor used.

4. Payment 

The price is paid by credit / prepaid card, Pay Pal, bank transfer or cash on delivery. Payment by credit / prepaid card (accepted cards: Visa, Mastercard, Carte Aurore, PostePay and PayPal prepaid card) takes place through the PAYPAL system which guarantees maximum security, confidentiality and correctness in transactions. The Customer is informed that the Seller proceeds to withdraw the amount (accounting) at the same time as the Order is sent.

5. Conclusion of the Purchase Agreement

5.1The conclusion of the Purchase Agreement will take place under the terms and conditions referred to in this Article 5, and will be subject to the regular execution by the Customer of the order forwarding procedure provided on the website

5.2 The presentation of the Products on the Site constitutes a mere invitation by the Seller to the Customer to formulate an Order proposal and is therefore not binding on the Seller nor does it constitute an offer to the public, pursuant to Article 1336 of the Civil Code.

5.3The Customer must complete the Order in electronic format and transmit it to the Seller electronically, following the relevant instructions. The Customer's Order proposals must be understood as irrevocable contract proposals, pursuant to art. 1329 of the Italian Civil Code, for a period of 14 (fourteen) days from receipt by the Seller. Within the aforementioned 14 (fourteen) days, the Seller will notify the Customer of any refusal of the Order proposal, specifying the reasons.

5.4The receipt of the Customer's Order proposals by the Seller does not imply any obligation on the Seller to accept them. By way of example and without limitation, the Seller may refuse the Customer's Order proposals if the delivery of the Products must take place in countries not included among those expressly listed in the Shipping section of the Customer Service, due to incomplete data, due to insufficient guarantees of solvency or for the unavailability of the ordered Products. If the products, presented on, are no longer available or on sale at the time the order form is sent, it will be the Seller's responsibility to communicate, promptly and in any case within fourteen 14 days starting from the following day. to that of transmission of the order to the Seller, the possible unavailability of the products ordered. In this case, the Seller will refund the amount paid as soon as possible, and in any case always within the aforementioned term.

5.5It is understood that, in case of refusal by the Seller of the Customer's Order proposal, the latter will not be able to advance any right or claim for any reason against the Seller.

5.6The Order will be deemed accepted by the Seller and, therefore, the Purchase Agreement concluded, when the Customer receives the acceptance of the Order in his e-mail box ("Order Confirmation").

5.7 Pursuant to and for the purposes of Article 53 of the Consumer Code, the Order Confirmation will also contain the confirmation of the information referred to in Article 52 of the Consumer Code.

5.8The Customer can save and / or print and, in any case, keep the Order Confirmation, which contains all the data of the Customer's Order, using the functions of their e-mail program.

6. Delivery

6.1To find out about the specific shipping and delivery methods of products, the Customer can access the Shipping area of the Customer Service. Please pay attention to what is reported in this section because the information contained therein form an integral and substantial part of these General Conditions of Sale and, therefore, are deemed to be fully known and accepted at the time the Order is sent.

6.2The Seller delivers the Products to the Customer with selected express couriers. The actual shipping time depends on the geographic area of destination of the Order. The indicative times specified in the Shipping section of the Customer Service area, of 7 working days, run from the date of the Order. Then, upon shipment, the Customer will receive a "Confirmation of Shipment" email from the shipper in charge of delivery, which will contain the information that will allow tracking.

6.3The costs and risks of transport are entirely borne by the customer. The costs and other charges that may be related to the transport and / or shipment of the Products are calculated and detailed in the Order and in the related confirmation e-mail. The general calculation criterion used for the application of the charges related to the delivery of the Products can be found in the Shipping section of the Customer Service area.

6.4 For the delivery of the Products, the presence of the Customer or his representative at the address of the recipient indicated in the Order is required. Upon receipt of the Products at the address indicated by the Customer in the Order, the Customer must check:

1)that the number of packages delivered corresponds to what is indicated in the waybill accompanying the goods;
2)that the packaging is intact, not damaged, wet or otherwise altered, even in the closing materials.

Any damage to the packaging and / or the Product or the mismatch in the number of packages or information must be immediately contested in writing on the Courier's proof of delivery (this acceptance procedure by the Customer is called "conditional acceptance "). At this point the Customer must verify the quantitative and qualitative correspondence of the Products with what is indicated in the transport document together with the Courier who delivered the package.

Once the Courier's document has been signed without the Customer having made any objection, the Customer will not be able to make any objection regarding the external characteristics of the delivered package.

7. Right of withdrawal

7.1 Pursuant to Article 64 of the Consumer Code, the Customer has the right to withdraw from the contract, without specifying the reason, by returning the Products, other than those specified in paragraph 2 of this article. The Seller, pursuant to Article 52 of the Consumer Code, informs the Customer of the following:

- the right of withdrawal can be exercised exclusively by the Customer within and no later than 14 working days from receipt of the ordered Products, deadline within which the Customer must deliver the products to the courier;

- only in the event that the Seller has not fulfilled the information obligations referred to in art. 52 of the Consumer Code, the deadline for withdrawal is three months.

7.2The right of withdrawal is however excluded, pursuant to Article 55 of the Consumer Code, in the event of the purchase of goods made to measure or customized or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly.

7.3 The right of withdrawal is exercised by following the relevant instructions in the Returns and Refunds section of the Customer Service area.

7.4The communication referred to in paragraph 7.3 above must necessarily contain everything indicated below:

(i) the number of the Order for which the withdrawal is exercised;
(ii) the express will of the Customer to wish to withdraw in whole or in part from the Purchase Agreement;
(iii) the description and codes of the Products for which the right of withdrawal is exercised;
(iv)the reason for the return.

7.5In the absence of the requirements referred to in points (i), (ii), (iii), of the previous paragraph 7.4, the Seller will not be able to recognize the right of withdrawal to the Customer.

7.6 The Right of Withdrawal is understood to be exercised correctly by following the methods and terms indicated in this paragraph and if the following conditions are also fully respected:

1)the communication of the intention to return must be complete, as provided for in paragraph 8.4, and sent to the Seller within 14 working days of receipt of the products;
2) The Products must not have been altered, in their essential and qualitative characteristics, nor used, worn, washed or damaged;
3) The Products must be returned in their original packaging.
4) The Products must be shipped within 14 working days from the date of receipt of the Products.
The Customer undertakes to preserve and guard the Products received with the utmost care and diligence and for which he intends to exercise the right of withdrawal, keeping them intact together with the original internal and external packaging.
The costs and risks of transport for the return are fully borne by the customer. The Seller, for the payment of the return, will in fact withhold from the refund an amount equal to the cost previously incurred for the shipment and delivery of the products purchased to the address indicated by the Customer. The return of products that are not intact, deteriorated or lacking original accessories or equipment will not be accepted by the Seller and will be returned to the Customer, with transport costs entirely borne by the latter.

7.7 If the Customer decides to use a forwarding agent other than the one provided by the Seller, he must personally pay the costs of returning the purchased products. In this case, in fact, deliveries in carriage forward will not be accepted by the Seller which, therefore, will be returned to the Customer, at his own expense. Furthermore, any responsibility in case of loss or damage of the products during transport will remain the sole responsibility of the Customer.

7.8Once the Seller has received the Products in accordance with the above and carried out the necessary checks, he will proceed to refund the Price, including the initial shipping cost, to the Customer as quickly as possible and, in any case, no later than 14 working days from receipt of the goods. . If there is no correspondence between the recipient of the products indicated in the order form and who made the payment of the sums due for their purchase, the reimbursement of the sums, in case of exercise of the right of withdrawal, will be made by the Seller, in in any case, towards the person who made the payment.

7.9 If the terms for exercising your right of withdrawal have not been respected, as specified in this paragraph, and in any case in the event of returning products that are not intact, damaged or without original accessories or equipment, you will not be entitled to a refund of the sums already paid to the Seller; however, you can get back, at your expense, the products in the state in which they were returned to the Seller. Otherwise, the Seller may keep the products, in addition to the sums already paid for their purchase.

8. Legal guarantee of conformity of the Seller, reporting of conformity defects and interventions under guarantee

8.1Pursuant to and for the purposes of the European Directive 44/99 / EC and the Italian Legislative Decree no. 206/2005 (Consumer Code), the Seller guarantees to the Consumer that the Products will be free from design and material defects and conform to the descriptions published on the Site for a period of 2 (two) years from the date of delivery of the Products to the Consumer. . The application of any guarantee is excluded in case of use or washing of the Product that does not conform to that of the Product and to the instructions / warnings provided by the Seller and / or the Owner, or reported in the reference illustrative documentation, in the tags or in the labels.

8.2 Under penalty of forfeiture of this warranty, the Consumer has the burden of reporting any defects and non-conformities within and no later than 2 (two) months from discovery, by writing an e-mail to the Customer Service at , with an indication of the defect and / or non-conformity found, (at least 1 (one) photograph of the Product, the order confirmation sent by the Seller and / or the tax receipt).

8.3 Subsequently, the Seller will evaluate the defects and non-conformities reported by the Consumer through the assistance service of the Owner and, after having carried out the quality checks aimed at verifying the actual non-conformity of the Product, will decide whether to authorize the return of the Products by providing the Consumer a reply via e-mail to the address provided by the latter during the registration process on the Site or when transmitting the order. The authorization to return the Products will in no way constitute recognition of defects or non-conformities, the existence of which must be ascertained after the return. The Products for which the Seller has authorized the return must be returned by the Consumer within 14 (fourteen) days from the notification of the defect or non-conformity, to the following address:

SLJ SRLS GLS Padua warehouse.

8.4If the Seller is required to reimburse the Consumer for the price paid, the reimbursement will be made, where possible, by the same means of payment used by the Consumer when purchasing the Product or by bank transfer. It will be the consumer's responsibility to communicate to the Seller, again via e-mail at info @ silverlovejewelry, the bank details to make the transfer in his favor and to ensure that the Seller is in a position to be able to return the amount due.

8.5 As regards any damage caused by defects in the Products, the provisions of the European Directive 85/374 / EEC and the Italian Legislative Decree no. 206/2005 (Consumer Code). The Seller, in the capacity of distributor of the products through the site, is free from any liability, none excluded and / or excepted, indicating the name of the relative manufacturer of the product.

9. Customer Representations and Warranties

9.1 The Customer guarantees, assuming all inherent responsibility, and holding the Seller harmless from any detrimental consequence, that any and all data provided to the Seller is true and correct and allows to identify the true identity of the Customer.

9.2At the time of registration on the Site, the Customer indicates a username (e-mail address) and a password which will be confirmed by the Seller through an email, the joint use of which will allow the Customer to access his / her personal account at any time, will identify the Customer himself and will allow the latter to make purchases of the Products on the Site. The Customer is therefore informed of the fact that Orders placed through the joint use of username and password are valid and binding and that the availability of both part of third parties would allow the latter to issue regular Orders that bind the Customer, identified by username and password, to accept the receipt of the Products ordered. The Customer is therefore required to keep both the identification code and the passwords with the utmost diligence, keeping them both secret for the entire duration of the relationship with the Seller. The Customer is also informed of the need to communicate to the Seller a valid e-mail address in order to allow the Seller to forward the Order Confirmations and any communication.

10. Privacy

10.1 The Customer can obtain information on how we process personal data by accessing the Privacy Policy area.
10.2 Furthermore, the Customer is required to read the Terms of Use because they contain important information on how the Seller processes the personal data of its users and on the security systems adopted.


11.1 The Customer accepts that any communication concerning these Conditions of Sale and the individual Purchase Contracts are made by the Seller in electronic format by e-mail (e-mail) and via Web service, recognizes their full validity and expressly renounces as of now to disclaim the content of the declarations sent and / or received in electronic format. The Customer is informed and accepts that the Seller keeps technical Log Files on its systems regarding the traceability of the budgeting and order transfer operations and recognizes their validity in order to possibly reconstruct the existing relationships.

11.2 For the Products covered by the Order, a simple sales note will be issued which will always be available to the Customer within his user area in correspondence with the Order itself, in .pdf format.

11.3Invoices, if requested as part of the purchase process, can also be issued only in electronic format. The issuance of the invoice is considered carried out upon transmission of the same. The invoice will be deemed to have been received when the data contained therein reaches the e-mail address stated at the time of registration with the Seller, and in any case, no later than the fifth day from the transmission of the data by the Seller.

12. Copyright e Trademark

Given that the pages of do not intend to voluntarily reproduce any material subject to copyright or in violation of the law; also given that for any original and protected material published on the source is cited, in the event of a violation of copyrighted material, whatever the owner of the same, is required to notify the staff of www (via e-mail to: which will investigate immediately and resolve, once the situation is ascertained, by removing this content. It should be noted that each product or product name and their description, each Denomination and related description, company, entity, personal name, brand, logo mentioned on this site are trademarks or designs belonging to their respective owners or owners and may be protected by patents and / or copyrights granted or registered by the relevant authorities. We also declare that all the contents of the site, such as texts, files, tables, information present within the pages of the site, graphic elements, HTML, logos, buttons, icons, images, graphics, audio tracks. video, compilation (meaning by this the collection, arrangement and assembly), all software, source codes, application projects, formulas, algorithms, databases, etc., used on the site are to be considered as exclusive property of the Seller or its suppliers of content and products and are protected by international national laws (Law 663/1941 and subsequent amendments) on copyright, patents and those relating to intellectual and / or industrial property; The user may not modify, duplicate, distribute, transmit, reproduce, publish, license, create derivative works, transfer or sell information, software, products or services obtained from this website even in the absence of profit. Any use other than that provided for in these Terms of Use and "Terms of Sale" on including the reduction, modification, distribution, transmission, reproduction, display or performance of the contents of this site it is forbidden and any unauthorized use of the resources present on constitutes a violation of copyright, except for a more serious offense, and exposes the person responsible to the relative civil and criminal consequences provided for by art. 171, 171-bis, 171-ter, 174-bis and 174-ter of law 633/1941 and subsequent amendments.

13. Jurisdiction

These Conditions of Sale, Orders, Order Confirmations and Purchase Contracts are governed exclusively by Italian law.

For any dispute relating to or deriving from these Conditions of Sale and / or Orders and / or Order Confirmations and / or Purchase Contracts or from their execution, the mandatory territorial jurisdiction is of the judge of the place of residence or domicile of the Customer, if this place is located within the Italian territory, while in all other cases the Court of Arezzo, Italy will have exclusive jurisdiction.

14. Modification and updating

The General Conditions of Sale are amended from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on


Updated on 02/01/2019


Access and use of this website as well as the purchase of products on, presuppose the reading, knowledge and acceptance of these Terms of Use. This website is managed and maintained by the Seller himself:

SLJ SRLS with registered office in Italy, in Vicenza - Cap 36100, Registered Reg. Tax VAT no. 04442130243 REA: VI-404475.

If the User (and by user we mean anyone who uses this site and accesses it even without necessarily buying) needs assistance, he can visit the Customer Service area, where he can find information about orders and shipments, refunds and returns of the products purchased on, registration on the website, suggestions and other general information on the services provided by For any other legal information, the User can consult the Terms and Conditions and Privacy Policy sections of The Seller may modify or simply update these Terms of Use, in whole or in part. Changes and updates to the Terms of Use will be binding as soon as they are published on the website in this section. We therefore ask the User to regularly access this section to check the publication of the most recent and updated Terms of Use of If the User does not agree, in whole or in part, with the Terms of Use of, please do not use our website.

Access to and use of, including viewing the web pages, communicating with the Seller, the ability to download information on products and purchase them on the website, are activities conducted by our users. exclusively for personal uses unrelated to any commercial, entrepreneurial and professional activity. The User will be the one and only responsible for the use of and its contents. In fact, the Seller cannot be held responsible for any use of the website and its contents by each of its users that does not comply with the laws in force, without prejudice to the Seller's liability for willful misconduct and gross negligence. In particular, the User will be the one and only responsible for the communication of information and data that is incorrect, false or relating to third parties, without these having given their consent, as well as in consideration of incorrect use of the themselves.

Finally, since any material will be downloaded or otherwise obtained through the use of the service at the User's choice and risk, any responsibility for any damage to computer systems or loss of data resulting from the download operations falls on the User and cannot be attributed to the Seller. The Seller declines all responsibility for any damage resulting from inaccessibility to the services on the site or from any damage caused by viruses, damaged files, errors, omissions, service interruptions, deletion of contents, problems connected to the network, providers or telephone connections. and / or telematic, to unauthorized access, to alteration of data, to the failure and / or faulty functioning of the user's electronic equipment.

The User is responsible for the custody and correct use of his personal information, including the credentials that allow access to the reserved services, as well as for any harmful consequence or prejudice that may arise for the Seller or third parties as a result of the incorrect use, loss, theft of such information.


The User is requested to carefully read the Privacy Policy which also applies in the case of access to without purchasing any product. Privacy helps to understand how collects and uses Users' personal data and for what purposes.


The contents of, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material , in any format, published on, including menus, web pages, graphics, colors, diagrams, tools, fonts and website design, diagrams, layouts, methods , the processes, functions and software that are part of, are protected by national (L.663 / 1941 and subsequent amendments) and international laws on copyright, patents and any other right of intellectual and / or industrial property of the Seller. The reproduction, in whole or in part, in any form, of and its contents, without the express written consent of the Seller is prohibited. The Seller has the exclusive right to authorize or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of and its contents. With regard to the use of, the User is only authorized to view the website and its contents. Furthermore, the User is authorized to carry out all those other temporary acts of reproduction, with no economic significance of their own, which are considered transitory or accessory, an integral and essential part of the same visualization of and its contents and all the other navigation operations on the website that are performed only for a legitimate use of and its contents. The User is not authorized, however, to make any reproduction, on any medium, in whole or in part of and its contents. Any act of reproduction must be, from time to time, authorized by the Seller or, if necessary, by the authors of the individual works contained on the website. Such reproduction operations must in any case be carried out for lawful purposes and in compliance with the copyright and other intellectual property rights of the Seller and the authors of the individual works contained on the website. The authors of individual works published on have, at any time, the right to claim the authorship of their works and to oppose any deformation, mutilation or other modification of the works themselves including any act to damage caused to the works, whether it is detrimental to their honor or reputation. The User undertakes to respect the copyright of the artists who have chosen to publish their works on or who have collaborated with to create new expressive and artistic forms intended to be published. , even not exclusively on the website, or which form an integral part of it. Furthermore, the User is not, under any circumstances, authorized to use, in any way and form, the contents of the website and every single work protected by copyright and any other intellectual property right. By way of example, the User may not alter or, in any other way, modify the contents and protected works without the consent of the Seller and, where necessary, of the individual authors of the works published on

Any use other than that provided for in these "Terms of Use" and Terms and Conditions on including the reduction, modification, distribution, transmission, reproduction, display or performance of the contents of this site it is forbidden and any unauthorized use of the resources present on constitutes a violation of copyright, except for a more serious offense, and exposes the person responsible to the relative civil and criminal consequences provided for by art. 171, 171-bis, 171-ter, 174-bis and 174-ter of law 633/1941 and subsequent amendments.


The Seller has the right to make exclusive use of the trademarks and domain names it owns, therefore, any use of these that does not comply with the law and is not authorized, is prohibited and entails serious legal consequences. It is in no way permitted to use these trademarks and any other distinctive sign present on to take unfair advantage of their distinctive character or their reputation or in such a way as to harm them and their owner.


The pages of do not intend to voluntarily reproduce any material subject to copyright or in violation of the law; also given that for any original and protected material published on the source is cited, in the event of a violation of copyrighted material, whatever the owner of the same, is required to notify the staff of www (via e-mail to: which will investigate immediately and resolve, once the situation is ascertained, by removing this content. It should be noted that each product or product name and their description, each denomination and related description, company, entity, personal name, brand, logo mentioned on this site are trademarks or designs belonging to their respective owners or owners and may be protected by patents. and / or copyrights granted or registered by the relevant authorities.

4. LINKS TO OTHER WEBSITES may contain hyperlinks (the "links") to other websites that have no connection with The Seller does not control or monitor such websites and their contents. The Seller cannot be held responsible for the contents of these sites and the rules adopted by them also with regard to privacy and the processing of the User's personal data during navigation operations. The User is therefore requested to pay attention if connecting to these websites via the links on and to carefully read their terms of use and privacy regulations. provides links to other websites solely to facilitate its users in searching and browsing and to facilitate hypertext links on the Internet to other websites. The activation of the links does not imply any recommendation or report from the Seller for accessing and browsing these websites, nor any guarantee regarding their contents, services or goods supplied by them and sold to Internet users.


Anyone interested in activating links to the Home page and other web pages of, which are publicly accessible, is requested to contact the Seller at the following e-mail address: The contact is necessary to activate the request for consent to the hypertext link to The activation of links is granted by the Seller to the applicant, free of charge and on a non-exclusive basis. The Seller has the right to oppose the activation of direct links to its website in the event that the requesting subject, who intends to activate the link to, has in the past adopted unfair commercial practices or that do not comply with the uses of sector or actions of unfair competition against the Seller or when the Seller fears that these behaviors may be adopted, in the future, or when the applicant has adopted, in the past or is feared that it may take in the future, actions discrediting the Seller, your website or services. In any case, the activation of deep hypertext links (such as deep frames or deep links) to or the unauthorized use of meta-tags, without the Seller's consent, is prohibited.


The Seller has taken every precaution to avoid the publication, on the website, of contents that describe or represent scenes or situations of physical or psychological violence or such that, according to the sensitivity of the users of, they can be considered harmful to the civil convictions, human rights and the dignity of persons, in all its forms and expressions. In any case, the Seller does not guarantee that the contents of the website are appropriate or lawful in other countries, outside of Italy. However, if such contents are deemed unlawful or illegal in some of these countries, we ask the User to avoid accessing our website and if he chooses, in any case, to access it, we inform the User that the use he will decide to perform the services provided by will be his sole and personal responsibility. The Seller has also taken every useful precaution to ensure its users that the contents of are accurate and do not contain incorrect or outdated information, with respect to the date of their publication on the website and, as far as possible, even later. However, the Seller does not assume any responsibility towards users for the accuracy and completeness of the content published on, without prejudice to its liability for willful misconduct and gross negligence and unless otherwise provided by law. Furthermore, the Seller cannot guarantee users that the website will operate continuously, without interruptions and in the absence of errors or malfunctions due to the Internet connection. For any problems encountered in the use of, the User can contact Customer Service at the following email address: A manager will be available to provide assistance and help to restore the functionality of access to the website, if this is possible. Similarly, we recommend that you contact the Internet service provider or check that each device for connecting to the Internet and accessing web content is properly activated, including the Internet browser. Although the Seller will try to do everything possible to ensure continuous access to its website, the dynamic nature of the Internet and its contents may not allow to operate without suspensions, interruptions or discontinuities due to the need to make website updates. The Seller has adopted adequate technical and organizational measures to safeguard the security of its services on, the integrity of the data relating to traffic and electronic communications with respect to the forms of use or knowledge not permitted as well as to avoid risks of dispersion, destruction and loss of data and confidential and non-confidential information relating to its users, present on, or of unauthorized access, or non-compliant with the law, to the data and information themselves.


The Seller has adopted its own commercial policy; its mission is to sell products through its services and its website only to the "final consumer", meaning by this term a natural person who acts, on, for purposes unrelated to his commercial, entrepreneurial or professionally carried out. If, therefore, the User wishing to purchase does not fall within the description of "final consumer", we are to ask him not to purchase our products on Otherwise, the Seller will have the right not to take into consideration purchase orders from subjects who are not final consumers and any other purchase order that does not comply with the Terms and Conditions and these Conditions of Use. .


Updated on 02/01/2019


This Privacy Policy aims to inform users ("Users") of this site ("Site") about the collection, processing and storage of their personal data ("Personal Data") carried out by the data controller (" Data Controller ") in relation to the management of the Site.

In particular, the Privacy Policy provides the following information:

The categories of personal data collected and processed;

The purposes of the processing of personal data;

The identity of the Data Controller;

The retention period of the Personal Data and / or the criteria used to determine this period;

Any communication and / or dissemination of personal data;

The rights relating to the protection of Users' personal data.

The Privacy Policy was drafted in full compliance with EU Regulation no. 2016/679 ("GDPR"), the Personal Data Protection Code (Legislative Decree 196/2003) and any other applicable law provision.

All Users are invited to read the Privacy Policy carefully. If they do not agree with the content of the latter, Users should promptly stop browsing the Site. People under the age of 16 (sixteen) cannot give valid consent to the processing of personal data without authorization from parents or guardians.

Personal data

The navigation of the Users on the Site involves the collection and processing of some categories of Personal Data of the Users and / or other interested parties.

In particular, the Site automatically collects and processes information concerning the interaction between the Site and the User's device: for example, the IP address used for the connection, information relating to the browser, operating system and type of device used by the User, the indication of the pages visited and searches carried out on the Site, as well as other information.

In this circumstance, it is Data strictly necessary to allow the User to browse the Site or to make browsing more functional.

In addition, the Site expressly requests the User to communicate personal data when the latter activates the procedure to register on the Site and / or to execute a purchase order for products. In such circumstances, it is Personal Data necessary or useful to fulfill contractual obligations and / or provide services to the User.

In other cases, the Site asks Users for Personal Data in order to send communications of various kinds: for example, to subscribe to newsletters, to participate in prize events or to send commercial offers (on their own or by third parties), for the management of participation in loyalty programs and / or for statistical purposes related to the detection of purchasing behavior. In such cases, the prior, specific and unambiguous consent of the User is an essential condition for the collection and processing of personal data.

Furthermore, on the basis of the legitimate interest in developing its relationship with customers, the Site may contact the latter via e-mail in order to offer them services and products similar to those previously purchased. Customers may, at any time, request the interruption of the processing, for example by clicking on the appropriate link in the email sent from the Site.

In all other cases, the Site will indicate from time to time whether the communication of Personal Data by the User is mandatory or optional.

Failure by the User to consent to the processing of personal data for purposes unrelated to the operation of the Site and / or the conclusion of orders on the same, will not generate any significant consequences.

Holder of the treatment

The owner of the processing of personal data ("Data Controller") is:


Vicenza – Cap 36100



The personal data collected from the Site are processed by the staff in charge of processing in the exercise of their duties under the direct authority of the Data Controller or service providers acting as data processors ("Data Processors").

Retention of Personal Data

Personal Data are stored and processed in a manner and for a proportional and congruous duration with respect to the purposes for which the Data are collected and subsequently processed. Personal data are used only where necessary with respect to the purposes for which they were collected and subsequently processed.


In particular, the Site retains Personal Data for a period of time sufficient to provide the services requested by Users, as well as to fulfill legal or tax obligations or on the basis of other legal provisions.

To determine the appropriate time frame for the retention of personal data, the Site considers various factors, especially to ensure that personal data are not kept for a longer period than is necessary or appropriate. These factors also include the purposes for which the Site processes Personal Data and the type of relationship established with the User (how often the User connects to the Site, if he continues to receive commercial communications, the frequency of his purchases on the Site, etc. .).

The Data Controller will delete or make anonymous in a timely manner the Personal Data for which the processing or storage is no longer legitimate according to the applicable legislation.

Communication of personal data

The Data Controller communicates part of the Personal Data to subjects, including third parties, involved in the execution of purchase orders for products on the Site, both during the sale and after the sale. In this circumstance, the communication of personal data to suppliers is necessary to fulfill the contractual obligations resulting from the conclusion by the Users of purchase orders on the Site.

Users can ask the Data Controller for an updated list of Data Processors via email at the following address:

In all other cases, the communication or dissemination of Personal Data is subject to the prior express and univocal consent of the interested party.

This is without prejudice to the communication or dissemination of Personal Data when requested by the judicial authority, by other public entities for purposes of defense or security of the State or for the prevention, detection or repression of administrative or criminal offenses, and in any case in cases where o disclosure of personal data is required by law.

The Data Controller does not transfer Personal Data to places and territories located outside the European Economic Area (EEA) without an adequate level of protection of personal data without the prior, specific and univocal consent of the interested parties.

Rights of Users

According to the provisions of the GDRP, each User has the right to obtain from the Data Controller confirmation as to whether or not personal data concerning him is being processed.

The User also has the right to obtain from the Data Controller:

The correction of inaccurate personal data concerning him without undue delay. Taking into account the purposes of the processing, the User has the right to obtain the integration of incomplete personal data, also by providing a supplementary declaration.

The cancellation of personal data concerning him without undue delay within the limits established by law ("right to be forgotten"), or the transformation into anonymous form or the blocking of personal data processed in violation of the law, including those which are not necessary conservation in relation to the purposes for which they were collected and subsequently processed;

The attestation that the operations referred to in the previous letters have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible or involves a use of means manifestly disproportionate to the protected right;

The suspension of the processing of personal data, in the cases provided for by law;

The portability of personal data, i.e. the right to receive in a structured format, commonly used and readable by an automatic device, the personal data concerning him provided to the data controller and has the right to transmit such personal data to another data controller unimpeded processing by the Data Controller, within the limits established by law.

The User has the right to object, in whole or in part, to the processing of personal data, for legitimate reasons, both in the event that the processing is relevant to the purpose of the collection, and in the event that the data are used for purposes advertising, communication or marketing.

Within the limits established by law, the User has the right not to be subjected to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or which significantly affects his person in a similar way.

The User also has the right to lodge complaints in relation to the collection and processing of personal data with the Privacy Guarantor or any other competent supervisory authority.

For any communication on the collection or processing of personal data and to exercise their rights, the User can contact the Data Controller at the email address:

This Privacy Policy is subject to periodic updates. Users are invited to review them periodically to verify

Updated on 02/01/2019


Cookies are automated elements, used to collect data on our website and with which, at times, we track information on the use of our site by users. We use cookies to optimize the use and functionality of our website and to improve the services offered. When a user visits our site, our web server sends a cookie to his computer that will perform a variety of functions.

Browsing beyond this page is valid as consent to our cookie settings and implies acceptance and understanding of this Cookie Policy, as well as our Privacy Policy. N.B .: the user can limit the functions of cookies by changing the settings of their browser, but these limitations may adversely affect the experience of use and the functionality of our website.


1. Cookies support the basic functionalities of websites: some cookies are indispensable as they are instrumental for some essential functions of our website - for example the memorization of the items placed in the cart - while the user continues his purchases, browsing various pages of the site.

2. Cookies can help improve the quality of our website and our services: cookies collect information (sometimes even the IP address) to evaluate how our website is used and thus allow us to improve its navigability and offer optimized services. We use this data to:

Provide anonymous and aggregate statistics on how to use our site;
Check the effectiveness of our promotions, identifying the points clicked by the user and the website of origin;
Offer feedback to carefully selected third party partners whose website has been visited by one of our visitors;
Help us improve the site by identifying errors that occur in the user's browsing experience.
Offer the user an advanced functionality of the site, by accessing additional services or by resetting the cart if the user wishes to return in a subsequent browsing session.
3. Cookies allow us to share information with our carefully selected third party partners: third party cookies can share information with partners to offer services on our site. The information shared must be used exclusively for the provision of the service or function (eg the “Like” and “Share” buttons on social media). Some third-party cookies can be used to offer a personalized user experience, through services provided on the basis of interest both on this and on other websites. Personalized browsing experiences can sometimes be linked to services provided by third parties and aimed at recognizing that the user has visited our site. This information is used to send users news about Silver Love products and services that may be of interest to you. These cookies can also refer to social networks - eg. Facebook - or transmit information about the user's visit to advertising agencies that will be able to offer him promotions relating to Silver Love products and services that may be of interest to you.

Updated 02/19/2021

The company 04442130243 tax code 04442130243 received in 2021 public grants contained in the "National Register of State Aid", and which can be consulted at this link.

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